C3 Claims is a trading style of Bamboo Marketing NW Limited. Bamboo Marketing NW Limited is authorised and regulated by the Financial Conduct Authority. C3 Claims may receive a referral fee from a regulated solicitor or claims management company if your claim proceeds. This does not increase the cost to you. You do not need to use a claims management company. You can complain directly to the lender or use the Financial Ombudsman Service.